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Manage Titan drive

Titan Drive is a built-in cloud storage service that lets you store, organise and access your files directly from your Titan Email account without needing a separate storage application. 

In this guide, you'll learn how to access Titan Drive, upload and organise files, find them quickly with search and filters, and save email attachments. We'll also cover file sharing and how to set up Drive Branding. 

 

  

On this page

 

Access your Titan Drive

  1. Log in to your Titan Webmail. 
  2. Click the App Switcher in the top navigation bar. 
  3. Select Drive.

Your Titan Drive dashboard will open, showing all files stored in your Drive.

 

Upload and organise files

Create a new folder

  1. In Titan Drive, click New Folder. 
  2. Enter a folder name and click Create.

 

Upload files and folders

You can upload files and folders in either of the following ways: 

  • Upload using the Upload button 
  1. Click Upload. 
  2. Select Upload File or Upload Folder. 
  3. Choose the files from your device. 
  • Upload using drag and drop 
  1. Drag files from your computer directly into the Drive window.  
  2. The upload will start automatically.

You'll see a progress window while files are uploaded. Once done, they appear in your selected folder. 

 

 

Handle duplicate files

When you upload a file with the same name as an existing one, choose how to handle it:

Option What happens
Replace Existing file moves to Trash; new file takes its place
Keep Both (default) New file is saved with a number appended, e.g. Drive File 5_1.pdf
Skip New file isn't added; existing file stays unchanged

 

Find files and folders

Search files

In the Search bar, enter a keyword (for example: file name, client name). Matching files appear in the results.

 

Filter by file type

  1. Click Filter. 
  2. Choose a type (PDFs, images, videos, etc.)  
  3. Drive will show only files matching that type.

 

Manage your files and folders

Preview a file

  1. Navigate to the file. 
  2. Double-click it, or select Preview.
  3. Use the left/right arrows to move between previewable files if more than one is open.

 

 

Supported for preview: You can preview PDFs, images (JPG, PNG, GIF and WEBP), text files, Microsoft Office files, and audio or video files. 

Not supported: Preview is not available for folders, executable files, or unsupported file formats. 
 
 

Download a file

Hover over the file and click Download. Track progress in your browser as it saves to your device. 

 

Rename a file or folder

  1. Click the three dots (⋮) next to the item. 
  2. Select Rename. 
  3. Enter the new name and click Rename.

 

Move a file or folder

  1. Click the three dots (⋮) next to the file. 
  2. Select Move. 
  3. Choose the destination folder and click Move here.

The file will be relocated to the selected folder. 

 

Manage attachment files

Attach a file to an email

  1. Click Compose. 
  2. Select Attach Files > Add from Drive. 
  3. Browse your Drive, select the file, and click Attach.
     

How attachments get sent

Sent as When
Regular attachment File type is supported, no folders are selected, and total size is under 30 MB
Link (Transfer) A folder is selected, the file e isn't supported as a regular attachment, or total size exceeds 30 MB

When a file is sent as a link, recipients click it to open a secure Transfer page where they can preview or download. Changes made later in Drive won't appear in that Transfer. 

 

Save email attachments

  • Save attachments from received emails
    Open the email containing the attachment(s). You can save the attachments to Drive in either of the following ways: 
  • Single attachment: Click Add to Drive next to the attachment. 
  • Multiple attachments: Click Add all to Drive, choose a folder, then click Save.

 

  • Save attachments from outgoing emails
    When you send an email with an attachment uploaded from your computer, you may see an Add to Drive option after the email is sent. 
  1. Compose and send your email.
  2. Click Add to Drive when prompted.

The attachment will be saved to your Drive for future access.

 

Manage deleted files in Trash

Deleted files are moved to the Trash folder, where you can restore or permanently remove them.

Action How
Delete a file Select the file and choose Move to Trash
Restore a file In Trash, click Restore — it returns to its original folder
Delete forever In Trash, click Delete Forever
Empty all of Trash Click Empty Trash

 

 

Share files from Titan Drive

Titan Drive provides two ways to share content: Share and Transfer. Each option offers a different way for recipients to access files and folders. 

  • Share a file or folder
    Sharing allows you to give recipients ongoing access to files or folders stored in your Titan Drive. Recipients always see the latest version of the shared content, making Share ideal for collaboration and continuously updated files.

    For detailed instructions on how to share files and folders in Titan, refer to this guide: Share Files and Folders from Titan Drive 
     
  • Send a Transfer
    Transfers allow you to send a downloadable snapshot copy of the file or folder as it exists at the time of sharing. Recipients receive the exact version shared at the time the Transfer was created, even if the original files later change in Titan Drive. Transfers also support expiry settings, passwords, notes, and download tracking.

    Learn how to use Transfer in this guide: Send a Transfer from Titan Drive 

 

Set up Drive Branding

Drive Branding lets you customise the Share and Transfer pages that recipients see, helping you create a more professional and consistent brand experience. 

You can customise the following elements:  

  • Company logo 
  • Company name 
  • Brand colors 
  • Website and social media links

For step-by-step instructions, refer to the following guide: Set Up Drive Branding

 

 

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