How To Access Your cPanel

NOTE

This guide is applicable for the following hosting products with cPanel:

If you have Windows Hosting, read the guide on how to access Plesk.

If you are trying to manage your Titan emails, learn to access your Titan email control panel, and access Exchange Manager for your Email Exchange account.

Overview

CPanel or the hosting control panel is the user interface to manage your email and web hosting. This is where you can access your website files, email accounts, addon domain names, DNS records, among others, connected to the hosting package.

The only way to access your cPanel is through the Account Manager and this guide will show you how.

Solution

Let's make sure you're doing this right. There are different ways to access your cPanel depending on the cPanel-based product you've purchased.

IMPORTANT. These instructions only work when the hosting product’s status is either Registered or Renewal Due and not when it is Expired or Unpaid.

Look at the hosting product table below and locate your hosting package on the left. Then, click the instructions link on the right column that redirects you to the guide on accessing the cPanel.

Hosting and website product	cPanel access instructions
Linux Hosting ↗	Access cPanel for Web Hosting
Business Hosting ↗	Access cPanel for Web Hosting
Email Hosting (Legacy - NOT Titan)	Access cPanel for Web Hosting
Website (Website Builder) ↗	Access cPanel for Website Builder
eCommerce (eCommerce Builder) ↗	Access cPanel for Website Builder
WordPress Hosting ↗	Access cPanel for WordPress Hosting
WooCommerce Online Store ↗	Access cPanel for WooCommerce

Access cPanel for Web Hosting

Log in to your Account Manager.
In your Dashboard, locate one of the following hosting products you have:
- Linux Hosting
- Business Hosting
- Email Hosting (Legacy - NOT Titan)
TIP. Use the search tool inside the account manager and type in “hosting” to filter all hosting products.
Click Manage on the right side.
On the next screen, click either the CONTROL PANEL or LOGIN TO CPANEL button, whichever is available to you.

The cPanel page will open in another tab on the same window. Click on that tab to view it.

Access cPanel for Website Builder

Log in to your Account Manager.
In your Dashboard, locate your Website Builder product:
- eCommerce
- Website + eCommerce
- Website + Marketing
- Website Only
TIP. Use the search tool inside the account manager and type in “builder” to filter all Website Builder products.
Click Manage on the right side.
On the next screen, hover your mouse over the 3-dot icon at the top, then click Control Panel.

Wait for the cPanel to appear on the same tab.

Access cPanel for WordPress Hosting and WooCommerce

Log in to your Account Manager.
In your Dashboard, locate your WordPress Hosting product:
- WordPress Hosting
- WooCommerce Online Store
TIP. Use the search tool inside the account manager and type in “wo” to filter all WordPress and WooCommerce products.
Click Manage on the right side.
In the Overview tab, go to the WordPress Sites section.
Locate the WordPress site you want to access the cPanel, then click MANAGE.

NOTE. Each WordPress site you create will have a separate cPanel. So, make sure you select the correct site.
Click the Live Site or Staging tab. Each has its own cPanel.
- Live Site. Your website in production, or your official live website.
- Staging. This is where you make your changes before pushing it to the production or live site.
Once the Live Site or Staging tab is open, click LOGIN INTO CPANEL.
Choose PROCEED TO CPANEL.

The cPanel page will open in another tab on the same window. Click on that tab to view it.

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