Knowledge Base

How To Update Basic Store Settings in Website Builder

The first thing to do when setting up your Online Store in Website Builder is to configure your Basic Settings. These settings include the following:

  • Store Information - Basic legal information of your Store which will appear on invoices sent to your customers, such as: Store Name, Email, Contact Number, Product Type, and Business Address.
  • Regional Settings - Display formats on your Store for the following: Time Zone, Unit System, Default Currency, and Pricing Display Format.
  • Taxes - Tax calculations on your Online Store based on Shipping Zone and Tax Rates set.
  • Notifications - Email Settings for your Store Notifications, including Email Logo to show on your Notifications.

Important: The Store option is only available for the eCommerce Website Builder plan and will not appear on all other Website Builder plans. If you want to easily set up an Online Store with complete SSL protection and easy setup and monitoring of Products and Orders, you will need to upgrade your current Website Builder plan or purchase a new eCommerce Website Builder plan.

You can set up the Basic Settings for your Store in Website Builder using the instructions below:

  1. Click Sign Up / Log In at the top of this page.
  2. Select Account Manager from the drop-down menu.
  3. Enter your username and password then, click Log In.
  4. Click the Visit My Account button.
  5. Click Website Builder from the menu at the top of the page.
  6. Click on the eCommerce Website Builder plan that you wish to manage.
    If you only have one Website Builder plan, you will automatically be redirected to its management page.
  7. Hover your mouse pointer over the [+] Icon at the upper right-hand section of the page and click Build Now.
  8. On the Sites page of your Website Builder Dashboard, hover your mouse pointer over the project/website that you would like to customise and click EDIT.
  9. Click Store from the left-side menu.
    If this is your first time accessing this option, click Get Started then wait a few seconds for the Website Builder Editor to add a Store page and Shopping Cart to your website.
  10. Click Settings.
  11. Click Store Information to set up the following, then click Save:
    Store Name Enter your business name.
    Store Email Enter your business email address.
    Contact Phone Enter your business phone number.
    Product Type Select a category from the drop-down list.
  12. Click Add Address and enter the legal address for your business, then click Save.
  13. Click the [←] Back Icon on the left-side menu to go back to Settings.
  14. Click Regional Settings and configure your Store's Time Zone, Unit System, Default Currency, and Pricing Display Format, then click Save.
  15. Click the [←] Back Icon on the left-side menu to go back to Settings.
  16. Click Taxes to configure the following:
    Zones Click Manage Zones and select a preset Zone. Or, click Add New Zone, set the Zone Name and add Countries, Regions, States, or Postal Codes to include in your new Zone and click Save.
    Tax Rates Click Manage Taxes then click Add New Tax. Set the Tax Name and configure the conditions for when Taxes should apply, then click Save.
  17. Click the [←] Back Icon on the left-side menu to go back to Settings.
  18. Click Notifications to configure the following:
    Email Settings Click Email Addresses, then enter the Reply-To and From emails that you'd like to use for your Store's Notifications and click Save.

    Note: The Reply-To Email is where you'll receive replies from customers while the From Email is responsible for sending out Notifications.

    Click the [←] Back Icon on the left-side menu to go back to Notifications.
    Email Logo Click Add Logo, browse through your folders and select your Logo file to upload. This will be displayed in all Store emails sent to customers.

Congratulations! You just learned how to update your Store's Basic Settings in eCommerce Website Builder.

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