By default, the A records in your Website Builder DNS editor (cPanel) is already configured. However, you can use this guide to review the settings to ensure they are correct.
- Log in to your Website Builder cPanel.
- On your cPanel, scroll down to the Domains section, and click Zone Editor.
- Locate your domain on the domain list and click Manage on the right.
- Review the existing A records of your primary domain (yourdomain.tld) and the www. You should have the following records:
Problem: The IP address is not correct.
Solution: You might have changed your A records before. To correct, just click the Edit button on the right side of the record, and change the value of the IP Address. Click Save Record and wait for the changes to take effect.
Problem: The WWW has no A record but has a CNAME record.
Solution: That's okay. Just ensure the CNAME value of WWW is (yourdomain.tld), and the A Record of (yourdomain.tld) is pointing to the IP address of your Website Builder.