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Online Support Resellers

Creating a client Member Account

Clients have the option to create a new account when ordering through your Reseller Storefront, so you will not usually need to create Member Accounts for your clients manually.

However, you can manually set up the Member Account of your clients through the Reseller Console when needed, so they can log in and access their Member Account manager.

To create a Member Account, follow the steps below:

Step 1. Using your chosen browser, navigate to the following address:
Step 2. Enter your Reseller Account username and password and click Log In.
Step 3. Under Customers tab, click New Customer.
Step 4. Fill out the required information then click Create Customer.
  new customer details
If the User Type is set to Business, enter your client’s Business Name and VAT Number in the respective spaces provided.
  business type

Note: If your client does not have a VAT Number, you may enter their Business Number or Business Tax Number in this field, instead.

Congratulations! You just created your client’s new member account.

If you want to know how to check customer invoices, click here.

If you want to know why Australian Business details are required for registering AU domains, click here.

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