Sign Up / Log In
Need help?
0800 128 128
Online Support Email Exchange

How to Disable Spam Filter on Outlook

Spam Filter settings on Outlook helps you sort out unwanted or unsolicited emails in your inbox and are move to your Junk Email Folders. However, depending on the level you set on your Spam Filter setting Outlook may mark legitimate emails as spams thus preventing emails reaching to your inbox.

You can resolve this by disabling your Spam Filter settings. Read through this article to learn how to disable spam filter on Outlook.

How to Disable Spam Filter on Outlook

Manually disable spam filter settings if you have enabled them on both via Outlook Desktop or Outlook Web Access (OWA). Click the linked guide below that corresponds to your Outlook access.

If via Outlook Desktop


Access your Outlook on your desktop and follow the steps below to disable spam filter settings.

Step 1. From your Home window click the Junk ribbon and select Junk Email Options..
delete spam filter home window
Step 2. In the Junk E-mail Options window, select the No Automatic Filtering. Mail from blocked senders is still moved to the Junk E-mail folder. option.
remove spam filter setting on outlook desktop
Step 3. Select from the Safe Senders, Safe Recipients, Blocked Senders, and International tab, choose the email addresses or domains and click the Remove button.
remove spam filter settings window on outlook desktop
Step 4. Click the OK button.

If via Outlook Web Access


You can follow the steps below to manually disable your spam filter settings on your Outlook Web Access (OWA).

Step 1. Log In to Outlook on your browser.
Step 2. Click on the Settings/Gear Icon at the top right corner of the page then select Options.
how to access owa settings to remove spam filter on owa
Step 3. Go to Mail, click on Accounts and select Block or allow options.
how to access block or allow settings on owa
Step 4. Select Don’t move email to my Junk Email folder to completely turn off spam filter in your Mailbox, then click Save.
disable spam filter setting on owa

Changes will be applied automatically and any incoming emails will be in your Inbox Folder.

Visit this guide to learn how to sort your email messages in your Mailbox is by Creating Rules on Outlook and move it to specific folders instead to your Junk Email Folders. Please let us know if you need further assistance or have any questions. We’d love to help!

Was this helpful? Yes No 80% of people found this helpful.
we're
online
Need Help? Chat Now