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Phone support has longer wait times due to the COVID-19 outbreak. Please send us an email at or click the Chat Now button on the screen.


We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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Online Support Email Hosting

How do I check my Email?

There are many ways to check your email, so you can pick the way that you find most convenient.

If you would like to use your browser, this guide will show you how:

There are many other programs that you can use to check your email, though. For links to show you how to use mail clients like Outlook, Mac Mail, or Thunderbird, please see the following guide:

Our Getting Started Guide also has links that will show you how to use apps like Google Apps or your iPhone, Android, or other mobile devices to check your email.

If you have a personal email address where you would like to forward all of the email that you get at your professional email address, please see the following guide:

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