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How to Enable Fax Storage

Fax Storage is one of the features included in our Fax to Email service which allows you to store all received faxes within your Account Manager. This default setting lets you view your faxes from any device with an internet access.

With Fax Storage enabled, all incoming faxes will be stored in your account's memory, as they were received. This is a useful feature that ensures you will not lose your messages even when there are fax issues using email.

Viewing Fax Storage

You can view Fax Storage easily by following these steps:

  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password, then click Log In.
  4. Click on the Visit My Account button.
  5. Click Email Fax on the menu bar at the top of the page.
  6. Select the Fax Number or the Plan where the fax was sent.
  7. The Fax Plan screen will open. Click the Fax Setup button on the right.

Fax Storage will now display all your faxes.

Disabling Fax Storage

You can also disable Fax Storage by following these steps:

  1. Click Sign Up / Log In at the top of this page.
  2. Ensure that Account Manager is selected.
  3. Enter your username and password, then click Log In.
  4. Click on the Visit My Account button.
  5. Click Email Fax on the menu bar at the top of the page.
  6. Select the Fax Number or the Plan where the fax was sent.
  7. The Fax Plan screen will open. Click the Fax Setup button on the right.
  8. Click the Disable button if you don't want to keep a copy of the fax on the server.

Congratulations! You have just enabled/disabled the Fax Storage feature.

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