Fax to Email Support
When you activate Fax to Email you gain the ability to send and receive faxes by email on the local fax number you have selected.
Fax rates depend on the plan and the destination you select. These rates can viewed within your Account Manager.
It is recommended that you convert your documents to black and white.
We recommend sending faxes using PDF files as it was invented to ensure that a document, would be reproduced true to the original.
Our Fax to Email system uses the very finest in technology and equipment to ensure the best fax quality possible.
If you receive a notice telling you your fax has failed, please check the error message and follow the steps in this article.
If you receive a notice telling you your fax has failed, please check the error message and follow the steps in this article.
If you have run out of fax credit, we will receive the fax however it will not be processed to your inbox until you have recharged
There are many ways to create a PDF document. The most popular method is converting your Word document or file to a PDF document.
Sometimes anti-spam or virus protection software mishandles emails, blocking you from viewing fax attachment.
No, when you order your Fax to Email service you will be given an opportunity to pick your own, unique, local fax number.
You can send faxes from any email address. It's as simple as sending an email.
The Fax to Email service will make 3 attempts to send the fax over a period of about 20 minutes.
Received faxes are sent to you by email as a PDF document attachment.
You can send a fax to a 1300 number. Simply start with an Australian code (+61) followed by 1300.
Make sure that Email Fax is not interrupted once plan is maxed out by adding sufficient Fax Credit.
When you order your Fax to Email service you will be given an opportunity to pick your own, unique, local fax number.
By default Fax Storage allows you to store all received faxes. To view these files or change Faxt Storage setting, read on.
Only authorise email address can receive faxes. If you wish to authorise multiple email addresses, here's how:
You can only send fax using an authorised email address. If you wish to authorise multiple email addresses, here's how:
Only an authorise email address can receive fax. If you wish to authorise another email address, here's how:
If you receive a notice telling you your email address is not recognized, please ensure your email account is authorized.
Fax to Email is the quickest way to send and receive faxes from the comfort of your PC, Mac, smartphone or tablet.
Only authorise email address can receive faxes. If you wish to authorise your email address, here's how:
You can only send fax using an authorised email address. If you wish to authorise multiple email address, here's how:
