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Online Support Fax to Email

The fax machine is busy, will my fax still be sent?

Fax to Email service will make 3 attempts to send the fax approximately every 20 minutes.

After 3 failed attempts it will send you an email stating what has occurred. You will receive a notice within 1 hour, as the system will keep attempting to submit the fax.

Do I pay for undelivered faxes?

Sometimes email takes a little while on the internet, but once your email is received by our server, we will render and deliver it to the recipient, usually within minutes. If anything happens that means the fax hasn't completed or is hasn't successfully delivered, you don't get charged, this means no incomplete or empty faxes. For mass fax broadcasting a fair use rule applies.

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