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Knowledge Base

How To Create FTP Accounts in Plesk

FTP is where you can easily manage your website files like images, videos, website banners, etc. An FTP account is automatically set up for you upon signing up for our Windows Hosting. If you want to create an additional FTP account, this guide is for you.

There are a lot of reasons why a Web Administrator will create FTP accounts. One of these is granting access to specific people who are also managing the website. In this article, you’ll learn the following steps:

 

Creating an FTP Account in Plesk

Follow the steps below to create an account or multiple accounts with different permissions for FTP in the Plesk panel:

  1. Access your Hosting Manager in Plesk.
  2. Click Websites & Domains from the left-side menu.
  3. Click the v Show More option.

    Screenshot of CD Windows Hosting Show More Button in Plesk
     
  4. Click the FTP Access icon from the options under your domain name.

    Screenshot of CD Windows Hosting FTP Access Button in Plesk
     
  5. Click the + Add an FTP Account button at the top of the page.

    Screenshot of CD Windows Hosting Add FTP Account Button in Plesk
     
  6. Under General, complete the following required information:

    Screenshot of CD Windows Hosting Additional FTP Account Field in Plesk

     
    FTP account name This is the FTP login username.
    Home directory This is the specific path (file or folder) that your FTP account will be able to access.
    New password This is the FTP login password.
    Ensure that the password you set is strong.
    Confirm password This is the same FTP login password entered above.

  7. Select the type of Permissions you would like to grant this new FTP account.

    Screenshot of CD Windows Hosting Set Permission to Additional FTP Account Field in Plesk
     
  8. Click OK to save.
 

You may repeat the steps above to add more account. If you want to delete FTP users in Plesk, follow the steps in the next section.

 

Deleting an FTP User in Plesk

You cannot delete the primary FTP user for your hosting account. However, you can delete any of the additional FTP users you have created. Follow the steps below:

  1. Access your Hosting Manager in Plesk.
  2. Click Websites & Domains from the left-side menu.
  3. click the v Show More option.

    Screenshot of CD Windows Hosting Show More Button in Plesk
     
  4. Click the FTP Access icon from the options under your domain name.

    Screenshot of CD Windows Hosting FTP Access Button in Plesk
     
  5. Click on the box beside the FTP Account Name that you want to delete.

    Screenshot of CD Windows Hosting Delete FTP User Tickbox in Plesk
     
  6. Click the [ x ] Remove button at the top of the page.
  7. On the pop-up window, click Yes to confirm.

    Screenshot of CD Windows Hosting Confirm Delete User Button in Plesk
 

You can follow the steps in this guide to set up new FTP accounts for Linux Web Hosting. If you have questions, or need any assistance in creating FTP accounts, please don’t hesitate to contact us.

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