We’re getting reports that our customers are receiving malicious phishing emails.
The emails, which claim and appear to be from Crazy Domains, state that the recipient’s domain has expired and will be available for anyone to register. It then asks the recipient to click a button to “express renew” their registration.
However, it routes them to a fake website that could enable scammers to get their personal and financial details.
The emails our customers have been receiving look like these:
What is a Phishing Attack
Phishing is an online security attack that attempts to trick you into providing sensitive and valuable information. Phishers try to lure you with emails that point to fake websites that look identical to real ones where you can enter your information.
If you fall for the phisher’s bait, they use your personal information to create fake accounts in your name, use your credit card, steal your money, or even your identity.
How Do They Get My Details
Think of domains tool WHOIS as a database. When you register a domain, all the information about it goes into this database. Some unscrupulous companies are downloading this information and selling it on to spammers and criminals.
Domain privacy can help hide or reduce the information that is shared about your domain, and it is a good first step to protecting your contact details and identity. Talk to one of our team about if this is right for your account today.
How Do I Know If An Email Is Legit
At Crazy Domains, we don’t send any notices regarding your domains without your account number or invoice number in the email and we always address you by name. Please check for these details in emails you receive from us to confirm they’re legit.
Crazy Domains don’t send our customers notices with links to download files regarding your domains.
If you’re ever in any doubt about any email you receive, check the email headers to determine the source and return path for the email address. If this information does not match with what you expect, that should be a warning.
How Can I Protect Myself from Phishing
Here are some best practices to protect yourself from these attacks:
- Don’t click on suspicious links within emails.
- Don’t give personal information to an unsecure website.
- Avoid sites that don’t have “HTTPS” in their web address.
- Don’t open messages from unknown senders.
- Immediately report messages you suspect to be spam.
Who Can I Contact
Got doubts about an email you have received that claims to be from Crazy Domains? Contact our team for help and more information using details found on our website. We’re available 24 hours a day, 7 days a week, with staff on the telephone, replying to emails, on social media and live chat.
You should not reply to any suspicious emails, and should never call any telephone numbers included in the messages.