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terms and conditions

Last updated September 30, 2024

Terms of Service

Best Value Guaranteed Promotion

We will match the regular retail price of an identical product or service provided by a competitor, subject to the following conditions:

  1. You must submit evidence to our satisfaction via email to [email protected] of the competitor's product and price (published online) prior to the time of purchase so that we can still verify a price match within one (1) week of your request.
  2. The competitor's product or service must be completely identical to the product or service we sell.
  3. The competitor's price must be the final price displayed in Australian dollars by the competitor, and include all fees, taxes, and other charges.
  4. Any domain names that are considered premium domain names by a domain name registry are expressly excluded.
  5. Any competitor advertising errors or errors in pricing by the competitor are excluded.
  6. Any offers that are not available to the general public (such as membership/member-only offers, conditional sales, fire or liquidation sales, subscription offers, loyalty offers, coupon or discounted voucher offers, special events, trade offers, and so forth) or that limit the quantities of products or services that can be sold are excluded.
  7. We reserve the right to refuse price matching a retail price for a reseller.
  8. The competitor's price must not be below our cost price.