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Phone support longer wait time due to COVID-19 outbreak. Please send us an email at or click the Chat Now button on the screen.


We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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0800 128 128
  about Crazy Domains

Last updated August 7, 2017

Complaints Handling

If you would like to make a complaint to, please email

We strive to uphold the greatest levels of service and communication in the industry, so should the unlikely event occur that you need to lodge a complaint against , our service, any of our staff, or our general industry conduct, please make use of the above address.

Once a complaint email is lodged, we will ensure that you're responded to within 7 days.

If, for whatever reason, you do not obtain adequate support, response or are not satisfied with the outcome of your query via the above contact, you may write to us via the following address:

Suite 211, DIC Building 11, Dubai Internet City
Dubai, United Arab Emirates

The management team will fully investigate your complaint within 10 working days, and will respond to your complaint within 15 days.

For .au further complaints and policies please also see the auDA website.

For .uk further complaints and polices please also see the Nominet website.

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