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terms and conditions

Last updated June 19, 2024

Simple SEO

40 Simple SEO

This entire clause 40 relates to the Simple SEO services. We offer 3 different plans (basic, premium and ultimate) to suite your needs. Our Simple SEO tool is DIY product that guides you through the process to optimize your website for SEO.

40.1 Minimum Term

The Simple SEO services carry a Minimum Term as defined in your order confirmation email.

40.2 Activation

Once you’ve paid the applicable fees, you will be provided access to the Simple SEO tool within the Online Marketing Hub.

To activate Simple SEO, the customer must set up a Business Profile and select the appropriate keywords. Should the customer need assistance activating Simple SEO, please contact our sales team.

40.3 Refund Policy

There are no refunds once you’ve activated the Simple SEO tool.

40.4 Keywords

The number of keywords depends on the plan that you purchased as outlined in the schedule below. Once you select your keywords, they cannot be charged at a later date.

Basic = 1 keywords
Premium = 2 keywords
Ultimate = 5 keywords

40.5 Changes to Domain

If you would like to change the domain associated with your Simple SEO services, please contact customer care.

40.6 Reporting

Automated reporting is available in the Report tab in the Simple SEO tool.

40.7 Customer Acknowledgements and Responsibilities


SEO services are intended to obtain preferential positioning for your website in selected search engines.


You understand that we have no control over the policies of search engines or directories with respect to the type of websites and/or content that they accept now or in the future. Your website may be excluded from any search engine or directory at any time at the sole discretion of the search engine or directory entity.


You acknowledge that some search engines and directories may take three (3) to six (6) months or longer after submission to list your website. Certain search engines and directories may stop accepting submissions for an indefinite period of time. Certain search engines and directories may drop listings for no apparent or predictable reason. Often a listing will "reappear" without any additional submissions.


You acknowledge that we are not responsible for any changes to your website that adversely affect the search engine or directory rankings of your website. We are not liable for errors made by third parties or your failure to maintain a backup of your website.